Back to the Grind Stone

...and I do mean GRIND!!  Right after I got back from my wonderful, relaxing trip to sunny Florida with my moms, I discovered that there had been a horrible malfunction with my Pet Safe Simply Clean litter box!  The motor sounded like it was grinding up dead animals, although my little brother denied vehemently that he had put a squirrel part in there.  Did anyone bother to pick up a phone and call customer service?  Oh my God.  NO!!!  These people are useless around here!  I like having a job and a steady paycheck but I don't understand why I can't get some help once in awhile!

After I cried for half an hour because of the incredible backlog of tickets I was facing while listening to my grinding litter box, I finally asked my mom to call Pet Safe.  She spoke to a wonderful woman named Rio who told her to email the receipt and told my mom that she would have a brand new litter box shipped IMMEDIATELY!  Isn't that great!?  I LOVE my Pet Safe Simply Clean litter box and it makes me feel really happy that the company it comes from has such wonderful, caring people working for them!  I only wish I could get help like that!!  My Simply Clean litter box is just that!  It continuously moves my disgusting brothers' waste products up a conveyer belt and drops them into a bucket so that when I have to use my box I don't have to step in anything horrible!  Until the new box gets here, I'm stuck with an old fashioned litter box that my moms have to hand scoop.  None of us is happy about this, so thank God Pet Safe has such a wonderful warranty.  Yay!!

-Isabel, IT Specialist

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